1.
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The Service is charged on a per SIM Card, per day and per Applicable Roaming Destination basis. A day means 00:00 to 23:59 STD time of the visited Applicable Roaming Destination. The cut-off time for each day is 23:59 STD regardless of when you first use Mobile Data at the Applicable Roaming Destination. For STD, please visit our website for details.
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2.
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“STD” stands for Specified Time Difference and is the time difference between Hong Kong and the Applicable Roaming Destination with reference to “Coordinated Universal Time” (UTC) standard. For Applicable Roaming Destinations that have multiple UTC, time zones and/or observe daylight saving, only one STD will apply as set out on our website. please click here for details.
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3.
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The Service applies to roaming Mobile Data usage such as Internet Browsing, Roaming MMS, WAP but do not support audio or video streaming, VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the terms and conditions of the Service. (only applicable to DataRoam Day Pass Service).
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4.
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The Service applies to roaming Mobile Data usage such as Internet Browsing, Roaming MMS, WAP but do not support audio or video streaming, VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream), VPN Tunnel service, corporate e-mail service or any commercial promotion activities or any means which may be harmful or adversely affect our network or other customers. The roaming Mobile Data available is 500MB per day, after which the data transmission speed will be capped at 512kbps (The cut-off time for each day is Hong Kong Time 23:59).Please note the actual speed and usage experience depends on applicable roaming networks. We reserve the right to suspend or terminate your use of the Service if you breach the terms and conditions of the Service. (only applicable to DataRoam Day Pass Easy Version Service).
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5.
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By subscribing to the Service, you understand and agree that you may only use the Services of the selected Applicable Roaming Destinations as set out above or as from time to time updated on our website.
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6.
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You will not be able to use mobile data in a non-designated roaming destination.
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7.
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You understand and agree that once you have subscribed to the Service, you must pay the Daily Fee upon your use of Mobile Data at the Applicable Roaming Destinations.
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8.
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While you are roaming in an Applicable Roaming Destination, there may be situations (eg: over spilling of radio signals from a destination geographically located near the Applicable Roaming Destination) where you may be automatically switched to roam on a different destination’s network with stronger radio signal (“Other Network”). If the Other Network is not an Applicable Operator network, then you will be charged according to the “Roaming Zonal” rates for your use of Mobile Data on the Other Network.
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9.
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The actual experience of the Service will be affected depending on where you roam and the roaming operator you roam with. The Service is not applicable to aircraft roaming/maritime roaming/satellite roaming.
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10.
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We reserve the right to change the Service and these terms and conditions at any time without prior notice.All matters and disputes will be subject to our final decision.
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11.
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The Service is subject to the terms and conditions of our Mobile Service Agreement and the terms and conditions of any third party suppliers.
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12.
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Regarding service coverage and service charges, please click here for details.
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