12 month
8GB
10GB
Local Data
|
$78/Month
|
Promotion offer
|
|
|
|
-
Detail
- 42Mbps 8GB
- 42Mbps 8GB+Port-in 2GB
- Thereafter capped at 128kbps
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
3,000 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 42Mbps)
$15/1GBFree VAS
Package^
12 month
20GB
Local Data
|
$98/Month
|
Promotion offer
|
|
|
|
-
Detail
- 42Mbps 20GB Local Data
- Thereafter capped at 128kbps
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
3,000 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 42Mbps)
$15/1GBFree VAS
Package^
24 month
42Mbps Unlimited
Local Data
|
$120/Month
|
Promotion offer
|
|
|
|
-
Detail
- 42Mbps Unlimited Data
- After 14GB per month, access to network resources will be given lower priority
- Additional $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
3,000 minutes500 SMS
/month
Intra-networkFree VAS
Package^Top-up Data Package
(up to 42Mbps)
$15/1GB
24 month
4.5G Full Speed Unlimited
Local Data
|
$178/Month
|
Promotion offer
|
|
|
|
-
Detail
- 4.5G Full speed Unlimited Data
- After 15GB per month, access to network resources will be given lower priority
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageUnlimited Local
Voice minutes500 SMS
/month
Intra-networkFree VAS
Package^Top-up Data Package
(up to 42Mbps)
$15/1GB
5G Full Speed
SUN Mobile brings you a brand-new 5G experience
SUN Mobile's 5G network brings you unlimited possibilities
SUN Mobile brings you a brand-new 5G experience
SUN Mobile's 5G network brings you unlimited possibilities
24 month
5GB
Local Data
|
$58/Month
|
Promotion offer
|
|
|
|
-
Detail
- 4.5G Full Speed 5GB Local Data
- Thereafter capped at 128kbps
- Monthly rebate $20 (Original monthly fee $78)
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageUnlimited
Local Voice Minutes500 SMS
/month
Intra-networkTop-up 4.5G Data Package
$15/1GBFree VAS
Package^
24 month
5GB
Local Data
|
$68/Month
|
Promotion offer
|
|
|
|
-
Detail
- 4.5G Full Speed 5GB Local Data
- Thereafter capped at 128kbps
- Monthly rebate $20 (Original monthly fee $88)
- Including Call Filtering Service ($22/month) within contract commitment
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageUnlimited
Local Voice Minutes500 SMS
/month
Intra-networkTop-up 4.5G Data Package
$15/1GBFree VAS
Package^
24 month
10GB
Local Data
|
$88/Month
|
Promotion offer
|
|
|
|
-
Detail
- 5G Full Speed 10GB Local Data
- Thereafter capped at 1Mbps
- Monthly rebate $10 (Original monthly fee $98)
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageUnlimited
Local Voice Minutes500 SMS
/month
Intra-networkTop-up 5G Data Package
$30/1GBFree VAS
Package^
24 month
10GB
Local Data
|
$98/Month
|
Promotion offer
|
|
|
|
-
Detail
- 5G Full Speed 10GB Local Data
- Thereafter capped at 1Mbps
- Monthly rebate $10 (Original monthly fee $108)
- Including Call Filtering Service ($22/month) within contract commitment
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageUnlimited
Local Voice Minutes500 SMS
/month
Intra-networkTop-up 5G Data Package
$30/1GBFree VAS
Package^
12 month
1GB
Local Data
|
$28/Month
|
-
Detail
- 21Mbps 1GB
- Waived $18 Administration Fee
- only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”)
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
100 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 21Mbps)
$15/1GBFree VAS
Package^
12 month
3GB
Local Data
|
$48/Month
|
-
Detail
- 21Mbps 3GB
- Waived $18 Administration Fee
- only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”)
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
500 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 21Mbps)
$15/1GBFree VAS
Package^
12 month
1GB Local Data
1GB China Roaming Data |
$53/Month
|
Promotion offer
|
|
|
|
-
Detail
- 21Mbps 1GB Local Data
- China Roaming Data 1GB#
- 300 Local voice minutes
- Additional $18 Administration Fee
- Required to prepay 12 months service fee
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Voice minutes
300 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 21Mbps)
$8/300MB or $15/1GBFree VAS
Package^Top-up China Roaming Data $22/1GB
24 month
10GB Local Data
1GB China Roaming Data |
$88/Month
|
Promotion offer
|
|
|
|
-
Detail
- 42Mbps 10GB
- China Roaming Data 1GB#
- Thereafter capped at 128kbps
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
Unlimited Minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 42Mbps)
$15/1GBFree VAS
Package^Top-up China Roaming Data $22/1GB
24 month
20GB Local Data
1GB China Roaming Data |
$108/Month
|
Promotion offer
|
|
|
|
-
Detail
- 42Mbps 20GB
- China Roaming Data 1GB#
- Thereafter capped at 128kbps
- Waived $18 Administration Fee
- Required to register as The Club Member
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
Unlimited Minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 42Mbps)
$15/1GBFree VAS
Package^Top-up China Roaming Data $22/1GB
24 month
20GB Local Data
1GB China Roaming Data
20GB Local Data
1GB China Roaming Data |
$140/Month
|
Promotion offer
|
|
|
|
-
Detail
- 5G 20GB
- Unlimited data capped at 1Mbps
- China Roaming Data 1GB#
- Additional $18 Administration Fee
- Port-in waive $18 Admin Fees
- Unlimited Local Voice minutes
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Csl Wi-Fi
UsageLocal Voice
Unlimited Minutes500 SMS
/month
Intra-networkTop-up 5G Data Package
$30/1GBFree VAS
Package^Top-up China Roaming Data $22/1GB
12 month
300MB
Local Data
|
$24/Month
|
-
Detail
- 21Mbps 300MB Local Data
- 300 Local voice minutes
- Additional $18 Administration Fee
- Required to prepay 12 months service fee
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Voice minutes
300 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 21Mbps)
$8/300MB or $15/1GBFree VAS
Package^
12 month
1GB
Local Data
|
$38/Month
|
-
Detail
- 21Mbps 1GB Local Data
- 1,200 Local voice minutes
- Additional $18 Administration Fee
- Required to prepay 12 months service fee
^Free VAS package
Including call forwarding, voice mail, caller ID, call waiting, conference call.Voice minutes
1,200 minutes500 SMS
/month
Intra-networkTop-up Data Package
(up to 21Mbps)
$8/300MB or $15/1GBFree VAS
Package^
4.5G 42Mbps Anytime+ Service Plan (“Service Plan”) Terms and Conditions | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.8 per minute. |
4) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
7) | The local data transmission speed for the first 10GB per month is up to 42Mbps; after the first 10GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
10) | Not all devices support the services included in the Service Plan. You should check whether your device is able to support relevant services included in the Service Plan. |
11) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
12) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 10GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 42Mbps in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
4.5G 42Mbps Anytime+ Service Plan (“Service Plan”) Terms and Conditions | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.8 per minute. |
4) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
7) | The local data transmission speed for the first 8GB per month is up to 42Mbps; after the first 8GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
10) | Not all devices support the services included in the Service Plan. You should check whether your device is able to support relevant services included in the Service Plan. |
11) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
12) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 8GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 42Mbps in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
4.5G 42Mbps Anytime+ Service Plan (“Service Plan”) Terms and Conditions | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.8 per minute. |
4) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
7) | The monthly data entitlement for this Service Plan is 20GB, The local data transmission speed for the first 20GB per month is up to 42Mbps; after the first 20GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
10) | Not all devices support the services included in the Service Plan. You should check whether your device is able to support relevant services included in the Service Plan. |
11) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
12) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 20GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 42Mbps in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
42Mbps Supreme Service Plan 14GB (“Service Plan”) Terms & Conditions | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.8 per minute. |
4) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
7) | The local data transmission speed of the first 14GB of this plan is capped at 42Mbps. When monthly local data usage reaches 14GB, data service continues capped at 42Mbps without throttling, but access to network resources will be given lower priority. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
10) | Not all devices support the services included in the Service Plan. You should check whether your device is able to support relevant services included in the Service Plan. |
11) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
12) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Prestige 4.5G Full Speed Data Service Plan (“Service Plan”) Terms and Conditions | |
* “Full speed” means 1) 600Mbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations and 2) 1Gbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each and one section of 10MHz 4G spectrum, which is only available to designated locations in Mong Kok and Causeway Bay. Use of a compatible device is required. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months, and waive $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
4) | The monthly local Mobile Data usage is 15GB. After the first 15GB, you can continue to use the Mobile Data service without speed throttling, but access to network resources will be given lower priority. The actual speed that customers experience will be considerably less than the network specifications and will be affected by device used, locations, network conditions and other factors. |
5) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
6) | Unless otherwise specified, Service Plan included usage applies to local use only. |
7) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
8) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
9) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
12) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
5G Full Speed Data Service Plan (“Service Plan”) Terms and Conditions | |
5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. | |
1) | You are required to subscribe to this Service Plan for a commitment period of 24 months (“Commitment Period”), and pay an additional $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. SUN Mobile service fees will not earn Clubpoints. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
4) | The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Top-up Data Package by login to “My Account” to continue using the 5G local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. |
5) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
6) | Unless otherwise specified, Service Plan included usage applies to local use only. |
7) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
8) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
9) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | This offer is only valid for a member of The Club who subscribes to designated a SUN Mobile service plan. SUN Mobile service fees will not earn Clubpoints. Monthly Local Data Usage for this Service Plan is $198/8GB, The Club members can enjoy a local bonus data and get a monthly total data usage of $198/16GB. The Club service is subject to Terms and Conditions of Club HKT Limited. For details or registration, please visit www.theclub.com.hk. |
12) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
1) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
2) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
3) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
4) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
5) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
5G Full Speed Data Service Plan (“Service Plan”) Terms and Conditions | |
5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. | |
1) | You are required to subscribe to this Service Plan for a commitment period of 24 months (“Commitment Period”), and pay an additional $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. SUN Mobile service fees will not earn Clubpoints. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
4) | The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Top-up Data Package by login to “My Account” to continue using the 5G local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. |
5) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
6) | Unless otherwise specified, Service Plan included usage applies to local use only. |
7) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
8) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
9) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | This offer is only valid for a member of The Club who subscribes to designated a SUN Mobile service plan. SUN Mobile service fees will not earn Clubpoints. Monthly Local Data Usage for this Service Plan is $298/12GB, The Club members can enjoy a local bonus data and get a monthly total data usage of $298/27GB. The Club service is subject to Terms and Conditions of Club HKT Limited. For details or registration, please visit www.theclub.com.hk. |
12) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
1) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
2) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
3) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
4) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
5) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
5G Full Speed Data Service Plan (“Service Plan”) Terms and Conditions | |
5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. | |
1) | You are required to subscribe to this Service Plan for a commitment period of 24 months (“Commitment Period”), and pay an additional $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. SUN Mobile service fees will not earn Clubpoints. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
4) | The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Top-up Data Package by login to “My Account” to continue using the 5G local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. |
5) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
6) | Unless otherwise specified, Service Plan included usage applies to local use only. |
7) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
8) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
9) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | This offer is only valid for a member of The Club who subscribes to designated a SUN Mobile service plan. SUN Mobile service fees will not earn Clubpoints. Monthly Local Data Usage for this Service Plan is $398/80GB, The Club members can enjoy a local bonus data and get a monthly total data usage of $398/110GB. The Club service is subject to Terms and Conditions of Club HKT Limited. For details or registration, please visit www.theclub.com.hk. |
12) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
1) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
2) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
3) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
4) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
5) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
21Mbps Basic Service (“Service Plan”) Terms & Conditions | |
1) | You are required to subscribe to this Service Plan for a Commitment Period of 12 months, with a prepayment of one year’s fees. You are required to pay an additional $18 per month for MTR/Tunnels/Mobile/Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.2 per minute. |
4) | The fee of the Extra Local Mobile Data is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
5) | The Local Data Service will stop when you use up the Local Data usage and Top-up usage. The Service will resume in the next bill month or when you subscribe to another Top-up Local Data Package. Customers will be informed by a text message when their usage reaches the service stop is put in force. |
6) | The maximum local data transmission speed network specification for the monthly Local Mobile Data Entitlement and the Extra Local Mobile Data are 21Mbps. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
7) | Local MMS:Send from local to local, $2 per MMS. International MMS:Send from local to overseas, $5 per MMS. Maximum size of each MMS limit at 300kbytes。Roaming MMS:Send from overseas to local user or send from overseas to overseas, required to pay roaming rate, Click here for details.. |
8) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
9) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
10) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call. Your VAS will be canceled automatically when your Commitment Period ends. |
12) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
13) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
14) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
15) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
16) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
17) | In case of dispute, our decision is final. |
18) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
21Mbps Basic Service (“Service Plan”) Terms & Conditions | |
1) | You are required to subscribe to this Service Plan for a Commitment Period of 12 months, with a prepayment of one year’s fees. You are required to pay an additional $18 per month for MTR/Tunnels/Mobile/Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.2 per minute. |
4) | The fee of the Extra Local Mobile Data is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
5) | The Local Data Service will stop when you use up the Local Data usage and Top-up usage. The Service will resume in the next bill month or when you subscribe to another Top-up Local Data Package. Customers will be informed by a text message when their usage reaches the service stop is put in force. |
6) | The maximum local data transmission speed network specification for the monthly Local Mobile Data Entitlement and the Extra Local Mobile Data are 21Mbps. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
7) | Local MMS:Send from local to local, $2 per MMS. International MMS:Send from local to overseas, $5 per MMS. Maximum size of each MMS limit at 300kbytes。Roaming MMS:Send from overseas to local user or send from overseas to overseas, required to pay roaming rate, Click here for details.. |
8) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
9) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
10) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call. Your VAS will be canceled automatically when your Commitment Period ends. |
12) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
13) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
14) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
15) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
16) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
17) | In case of dispute, our decision is final. |
18) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
4.5G Secondary SIM Card Service (“Service Plan”) Terms & Conditions | |
* “Full speed” means 1) 600Mbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations and 2) 1Gbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each and one section of 10MHz 4G spectrum, which is only available to designated locations in Mong Kok and Causeway Bay. Use of a compatible device is required. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. | |
1) | This Service Plan is only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”). The secondary SIM card’s usage entitlement is separated from the main SIM card of the Primary Service Plan. The usage entitlement of the main SIM card and the secondary SIM card cannot be shared between each other. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees during the Commitment Period. After the Commitment Period, the monthly fee is $98 or the prevailing rates respectively, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month. |
2) | Each Primary Service Plan can subscribe at the maximum of 1 Secondary SIM card service; If your Primary Service Plan or any part thereof is suspended, restricted or terminated, this Service Plan will also be suspended, restricted or terminated accordingly, and you would being charged for early termination charges. |
3) | Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers and is subject to a monthly quota of 500 SMS units ("Quota"). Inter-network SMS is text SMS sent within Hong Kong to users of other Hong Kong networks. Within the monthly Quota, you can enjoy sending any Inter-network SMS at $0.6 per SMS, the Inter-network SMS will be counted towards the Quota. If the usage exceeds the Quota, the Thereafter Charge is $0.3 per Intra-network SMS; $0.8 per Inter-network SMS; Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged. |
4) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. |
5) | Charges for local voice service: $0.8 per minute. |
6) | The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Extra Local Mobile Data by login to “My Account” to continue using the 4.5G local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
7) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
8) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
9) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | Unless otherwise specified, you are not allowed to subscribe to any other value-added services including but not limited to IDD, roaming services. |
12) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
13) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
14) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
15) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
16) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
17) | In case of dispute, our decision is final. |
18) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
4.5G Secondary SIM Card Service (“Service Plan”) Terms & Conditions | |
* “Full speed” means 1) 600Mbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations and 2) 1Gbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each and one section of 10MHz 4G spectrum, which is only available to designated locations in Mong Kok and Causeway Bay. Use of a compatible device is required. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. | |
1) | This Service Plan is only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”). The secondary SIM card’s usage entitlement is separated from the main SIM card of the Primary Service Plan. The usage entitlement of the main SIM card and the secondary SIM card cannot be shared between each other. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees during the Commitment Period. After the Commitment Period, the monthly fee is $138 or the prevailing rates respectively, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month. |
2) | Each Primary Service Plan can subscribe at the maximum of 1 Secondary SIM card service; If your Primary Service Plan or any part thereof is suspended, restricted or terminated, this Service Plan will also be suspended, restricted or terminated accordingly, and you would being charged for early termination charges. |
3) | Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers and is subject to a monthly quota of 500 SMS units ("Quota"). Inter-network SMS is text SMS sent within Hong Kong to users of other Hong Kong networks. Within the monthly Quota, you can enjoy sending any Inter-network SMS at $0.6 per SMS, the Inter-network SMS will be counted towards the Quota. If the usage exceeds the Quota, the Thereafter Charge is $0.3 per Intra-network SMS; $0.8 per Inter-network SMS; Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged. |
4) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. |
5) | Charges for local voice service: $0.8 per minute. |
6) | The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Extra Local Mobile Data by login to “My Account” to continue using the 4.5G local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
7) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
8) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
9) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | Unless otherwise specified, you are not allowed to subscribe to any other value-added services including but not limited to IDD, roaming services. |
12) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
13) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
14) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
15) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
16) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
17) | In case of dispute, our decision is final. |
18) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
4.5G Secondary SIM Card Service (“Service Plan”) Terms & Conditions | |
* “Full speed” means 1) 600Mbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each, which is only available to designated locations and 2) 1Gbps, which is our network specification for downlink of 4G LTE-A network (with 75Mbps for uplink) provided via three sections of 20MHz continuous 4G spectrum each and one section of 10MHz 4G spectrum, which is only available to designated locations in Mong Kok and Causeway Bay. Use of a compatible device is required. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. | |
1) | This Service Plan is only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”). The secondary SIM card’s usage entitlement is separated from the main SIM card of the Primary Service Plan. The usage entitlement of the main SIM card and the secondary SIM card cannot be shared between each other. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees during the Commitment Period. After the Commitment Period, the monthly fee is $168 or the prevailing rates respectively, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month. |
2) | Each Primary Service Plan can subscribe at the maximum of 1 Secondary SIM card service; If your Primary Service Plan or any part thereof is suspended, restricted or terminated, this Service Plan will also be suspended, restricted or terminated accordingly, and you would being charged for early termination charges. |
3) | Intra-network SMS is text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers and is subject to a monthly quota of 500 SMS units ("Quota"). Inter-network SMS is text SMS sent within Hong Kong to users of other Hong Kong networks. Within the monthly Quota, you can enjoy sending any Inter-network SMS at $0.6 per SMS, the Inter-network SMS will be counted towards the Quota. If the usage exceeds the Quota, the Thereafter Charge is $0.3 per Intra-network SMS; $0.8 per Inter-network SMS; Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in form of multiple SMS and each SMS will be charged. |
4) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. |
5) | Charges for local voice service: $0.8 per minute. |
6) | The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Extra Local Mobile Data by login to “My Account” to continue using the 4.5G local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
7) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
8) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
9) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | Unless otherwise specified, you are not allowed to subscribe to any other value-added services including but not limited to IDD, roaming services. |
12) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
13) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
14) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
15) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
16) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
17) | In case of dispute, our decision is final. |
18) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
21Mbps Secondary SIM Card Service (“Service Plan”) Terms & Conditions | |
1) | This Service Plan is only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”). The secondary SIM card’s usage entitlement is separated from the main sim card of the Primary Service Plan. The usage entitlement of the main SIM card and the secondary SIM card cannot be shared between each other. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees during the Commitment Period. After the Commitment Period, the monthly fee is $28 or the prevailing rates, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month. |
2) | Each Primary Service Plan can subscribe at the maximum of 1 Secondary SIM card service; If your Primary Service Plan or any part thereof is suspended, restricted or terminated, this Service Plan will also be suspended, restricted or terminated accordingly, and you would being charged for early termination charges. |
3) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
4) | Charges thereafter for local voice service: $0.8 per minute. |
5) | Monthly Local Data Usage is $28/1GB. The maximum local data transmission speed is 21Mbps; The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Extra Local Mobile Data by login to “My Account” to continue using the 21Mbps local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
6) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
7) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
10) | Unless otherwise specified, you are not allowed to subscribe to any other value-added services including but not limited to IDD, roaming services. |
11) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
12) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
13) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
14) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
15) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
16) | In case of dispute, our decision is final. |
17) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
21Mbps Secondary SIM Card Service (“Service Plan”) Terms & Conditions | |
1) | This Service Plan is only eligible for customers of designated SUN Mobile postpaid plans (“Primary Service Plan”). The secondary SIM card’s usage entitlement is separated from the main sim card of the Primary Service Plan. The usage entitlement of the main SIM card and the secondary SIM card cannot be shared between each other. You are required to subscribe to this Service Plan for a Commitment Period of 12 months. Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees during the Commitment Period. After the Commitment Period, the monthly fee is $48 or the prevailing rates, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month. |
2) | Each Primary Service Plan can subscribe at the maximum of 1 Secondary SIM card service; If your Primary Service Plan or any part thereof is suspended, restricted or terminated, this Service Plan will also be suspended, restricted or terminated accordingly, and you would being charged for early termination charges. |
3) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
4) | Charges thereafter for local voice service: $0.8 per minute. |
5) | Monthly Local Data Usage is $48/3GB. The maximum local data transmission speed is 21Mbps; The local Mobile Data service will stop when you used up the monthly local Mobile Data usage included in your Service Plan and will resume at the beginning of the next bill month. A notification SMS will be sent to you upon used up local data. You can purchase Extra Local Mobile Data by login to “My Account” to continue using the 21Mbps local data service. The extra data purchased can only be consumed in the current bill month. You may choose to unsubscribe from mobile data service if necessary. However, the monthly fee will remain unchanged. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
6) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
7) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
10) | Unless otherwise specified, you are not allowed to subscribe to any other value-added services including but not limited to IDD, roaming services. |
11) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
12) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
13) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
14) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
15) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
16) | In case of dispute, our decision is final. |
17) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
21Mbps Basic Service & China Data Roaming Service (“Service Plan”) Terms & Conditions | |
1) | You are required to subscribe to this Service Plan for a Commitment Period of 12 months, with a prepayment of one year’s fees. You are required to pay an additional $18 per month for MTR/Tunnels/Mobile/Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Charges thereafter for local voice service: $0.2 per minute. |
4) | The fee of the Extra Local Mobile Data is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
5) | The Local Data Service will stop when you use up the Local Data usage and Top-up usage. The Service will resume in the next bill month or when you subscribe to another Top-up Local Data Package. Customers will be informed by a text message when their usage reaches the service stop is put in force. |
6) | The maximum local data transmission speed network specification for the monthly Local Mobile Data Entitlement and the Extra Local Mobile Data are 21Mbps. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
7) | Local MMS:Send from local to local, $2 per MMS. International MMS:Send from local to overseas, $5 per MMS. Maximum size of each MMS limit at 300kbytes。Roaming MMS:Send from overseas to local user or send from overseas to overseas, required to pay roaming rate, Click here for details. |
8) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
9) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
10) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call. Your VAS will be canceled automatically when your Commitment Period ends. |
12) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
13) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
14) | You can terminate the Service by giving us at least 30 days' prior notice. If you choose to terminate the Service before expiry of the Commitment Period, you will be required to pay an Early Termination Charge equivalent to the sum of the listed monthly fees of the remaining months of the Commitment Period. |
15) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
16) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
17) | In case of dispute, our decision is final. |
18) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local Mobile Data service will stop when you use up the local Mobile Data usage included in your Top-up Data Package and the service will resume in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
#China Data Roaming Service (the/this “Service”)Terms and Conditions | |
A. | The Service is available to designated SUN Mobile service plan subscriptions. Subscribe to this Service represents that the customer has agreed to activated the China data roaming service and the China voice roaming service (for answering incoming calls and calling to China's fixed/mobile phone numbers). If you terminate this service, the China data roaming service and the China voice roaming service will be terminated as well. |
B. | Customers who subscribe to this Service and purchase any data roaming day pass package or data roaming day pass, which are applicable to mainland China, the data roaming day pass or data roaming day pass package is not applicable to Mainland China. |
C. | The Service is not applicable to the service plans which do not support the data roaming service. |
D. | Required subscribe to designated service plan and subscribe a minimum commitment period of 12months (“Commitment Period”). |
E. | The Service included usage applies to use in Mainland China only. |
F. | This Service included usage deduction of data roaming usage in Mainland China. Customer may top-up by $22/GB for continued use of data roaming service in Mainland China. |
G. | Any unused usage and top-up usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
H. | The Service will stop when you use up the China Data Roaming usage and top-up usage. The Service will resume in the next bill month or when you top-up by $22/GB. |
I. | Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services. |
J. | Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and SUN Mobile Limited (“SUN”) shall not be responsible for any such forfeiture. |
4.5G China & HK Data Service Plan 10GB+1GB (“Service Plan”) Terms and Conditions | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months (“Commitment Period”). Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
4) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
5) | The monthly data entitlement for this Service Plan is 10GB, The local data transmission speed for the first 10GB per month is up to 42Mbps; after the first 10GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
6) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
7) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
10) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
12) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
13) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
14) | In case of dispute, our decision is final. |
15) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 10GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 42Mbps in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
China Data Roaming Service (the/this “Service”)Terms and Conditions | |
A. | The Service is available to designated SUN Mobileservice plan subscriptions. The monthly China data roaming entitlement for this Service Plan is 1GB, you are required to subscribe for a Commitment Period of 24 months. Subscribe to this Service represents that the customer has agreed to activated the China data roaming service and the China voice roaming service (for answering incoming calls and calling to China's fixed/mobile phone numbers). If you terminate this service, the China data roaming service and the China voice roaming service will be terminated as well. |
B. | Customers who subscribe to this Service and purchase any data roaming day pass package or data roaming day pass, which are applicable to mainland China, the data roaming day pass or data roaming day pass package is not applicable to Mainland China. |
C. | The Service is not applicable to the service plans which do not support the data roaming service. |
D. | The Service included usage applies to use in Mainland China only. |
E. | This Service included usage deduction of data roaming usage in Mainland China. Customer may top-up by $22/GB for continued use of data roaming service in Mainland China. |
F. | Any unused usage and top-up usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
G. | The Service will stop when you use up the China Data Roaming usage and top-up usage. The Service will resume in the next bill month or when you top-up by $22/GB. |
H. | Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services. |
I. | Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and SUN Mobile Limited shall not be responsible for any such forfeiture. |
4.5G China & HK Data Service Plan 20GB+1GB (“Service Plan”) Terms and Conditions | |
1) | This Service Plan is only eligible for The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months (“Commitment Period”). Waive $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here. |
4) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
5) | The monthly data entitlement for this Service Plan is 20GB, The local data transmission speed for the first 20GB per month is up to 42Mbps; after the first 20GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
6) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
7) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
10) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
12) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
13) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
14) | In case of dispute, our decision is final. |
15) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 20GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 42Mbps in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
China Data Roaming Service (the/this “Service”)Terms and Conditions | |
A. | The Service is available to designated SUN Mobile service plan subscriptions. The monthly China data roaming entitlement for this Service Plan is 1GB, you are required to subscribe for a Commitment Period of 24 months. Subscribe to this Service represents that the customer has agreed to activated the China data roaming service and the China voice roaming service (for answering incoming calls and calling to China's fixed/mobile phone numbers). If you terminate this service, the China data roaming service and the China voice roaming service will be terminated as well. |
B. | Customers who subscribe to this Service and purchase any data roaming day pass package or data roaming day pass, which are applicable to mainland China, the data roaming day pass or data roaming day pass package is not applicable to Mainland China. |
C. | The Service is not applicable to the service plans which do not support the data roaming service. |
D. | The Service included usage applies to use in Mainland China only. |
E. | This Service included usage deduction of data roaming usage in Mainland China. Customer may top-up by $22/GB for continued use of data roaming service in Mainland China. |
F. | Any unused usage and top-up usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
G. | The Service will stop when you use up the China Data Roaming usage and top-up usage. The Service will resume in the next bill month or when you top-up by $22/GB. |
H. | Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services. |
I. | Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and SUN Mobile Limited shall not be responsible for any such forfeiture. |
5G Full Speed Data Service Plan & China Data Roaming Service (“Service Plan”) Terms and Conditions | |
5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. | |
1) | You are required to subscribe to this Service Plan for a commitment period of 24 months (“Commitment Period”), plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month, MNP (port-in) will be waived. SUN Mobile service fees will not earn Clubpoints. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
4) | The monthly data entitlement for this Service Plan is 20GB, after the first 20GB, the data transmission speed will be capped at 1Mbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
5) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
6) | Unless otherwise specified, Service Plan included usage applies to local use only. |
7) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
8) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
9) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
12) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
13) | In case of dispute, our decision is final. |
14) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
1. | The Top-up Data Package is applicable to selected Service Plan(s) only. |
2. | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
3. | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
4. | The local data transmission speed will be capped at 1Mbps when you use up the first 20GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 5G speed in the next bill month or when you subscribe to another Top-up Data Package. |
5. | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
#China Data Roaming Service (the/this “Service”)Terms and Conditions | |
A. | The Service is available to designated SUN Mobile service plan subscriptions. Subscribe to this Service represents that the customer has agreed to activated the China data roaming service and the China voice roaming service (for answering incoming calls and calling to China's fixed/mobile phone numbers). If you terminate this service, the China data roaming service and the China voice roaming service will be terminated as well. |
B. | Customers who subscribe to this Service and purchase any data roaming day pass package or data roaming day pass, which are applicable to mainland China, the data roaming day pass or data roaming day pass package is not applicable to Mainland China. |
C. | The Service is not applicable to the service plans which do not support the data roaming service. |
D. | Required subscribe to designated service plan and subscribe a minimum commitment period of 12months (“Commitment Period”). |
E. | The Service included usage applies to use in Mainland China only. |
F. | This Service included usage deduction of data roaming usage in Mainland China. Customer may top-up by $22/GB for continued use of data roaming service in Mainland China. |
G. | Any unused usage and top-up usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
H. | The Service will stop when you use up the China Data Roaming usage and top-up usage. The Service will resume in the next bill month or when you top-up by $22/GB. |
I. | Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services. |
J. | Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and SUN Mobile Limited (“SUN”) shall not be responsible for any such forfeiture. |
5G Full Speed Data Service Plan & China Data Roaming Service (“Service Plan”) Terms and Conditions | |
5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. | |
1) | You are required to subscribe to this Service Plan for a commitment period of 24 months (“Commitment Period”), plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month, MNP (port-in) will be waived. SUN Mobile service fees will not earn Clubpoints. |
2) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
3) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
4) | The monthly data entitlement for this Service Plan is 20GB, after the first 20GB, the data transmission speed will be capped at 1Mbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
5) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
6) | Unless otherwise specified, Service Plan included usage applies to local use only. |
7) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
8) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
9) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
10) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
11) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
12) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
13) | In case of dispute, our decision is final. |
14) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
1. | The Top-up Data Package is applicable to selected Service Plan(s) only. |
2. | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
3. | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
4. | The local data transmission speed will be capped at 1Mbps when you use up the first 20GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 5G speed in the next bill month or when you subscribe to another Top-up Data Package. |
5. | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
#China Data Roaming Service (the/this “Service”)Terms and Conditions | |
A. | The Service is available to designated SUN Mobile service plan subscriptions. Subscribe to this Service represents that the customer has agreed to activated the China data roaming service and the China voice roaming service (for answering incoming calls and calling to China's fixed/mobile phone numbers). If you terminate this service, the China data roaming service and the China voice roaming service will be terminated as well. |
B. | Customers who subscribe to this Service and purchase any data roaming day pass package or data roaming day pass, which are applicable to mainland China, the data roaming day pass or data roaming day pass package is not applicable to Mainland China. |
C. | The Service is not applicable to the service plans which do not support the data roaming service. |
D. | Required subscribe to designated service plan and subscribe a minimum commitment period of 12months (“Commitment Period”). |
E. | The Service included usage applies to use in Mainland China only. |
F. | This Service included usage deduction of data roaming usage in Mainland China. Customer may top-up by $22/GB for continued use of data roaming service in Mainland China. |
G. | Any unused usage and top-up usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
H. | The Service will stop when you use up the China Data Roaming usage and top-up usage. The Service will resume in the next bill month or when you top-up by $22/GB. |
I. | Unless otherwise specified, the Service cannot be used in conjunction with any other discount, offer or promotion and is non-transferable nor exchangeable for cash or other products/services. |
J. | Customers who terminate their mobile service accounts before expiry of Commitment Period shall be deemed to have forfeited any such entitlement, and SUN Mobile Limited (“SUN”) shall not be responsible for any such forfeiture. |
4.5G Evergreen Data Service Plan (“Service Plan”) Terms and Conditions | |
1) | This service plan is only applicable to The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months, and permanent exemption of $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. After the Commitment Period, the monthly fee is $78 or the prevailing rates. |
2) | You can apply for this service plan if you are aged 60 or above by showing a valid identity card (Hong Kong or Macau). |
3) | 1Gbps is our network specification for downlink of 4.5G network (with 75Mbps for uplink) provided via three sections of 20MHz continuous spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. The monthly data entitlement for this Service Plan is 5GB, after the first 5GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
4) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
5) |
Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for
|
6) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
7) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
8) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
10) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
12) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
13) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
14) | In case of dispute, our decision is final. |
15) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 5GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 4.5G full speed in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
4.5G Evergreen Data Service Plan (with Call Filtering) (“Service Plan”) Terms and Conditions | |
1) | This service plan is only applicable to The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months, and permanent exemption of $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. After the Commitment Period, the monthly fee is $88 or the prevailing rates. |
2) | You can apply for this service plan if you are aged 60 or above by showing a valid identity card (Hong Kong or Macau). |
3) | 1Gbps is our network specification for downlink of 4.5G network (with 75Mbps for uplink) provided via three sections of 20MHz continuous spectrum each, which is only available to designated locations with the use of a compatible device. Actual speeds that customers experience are less than the specifications and will be affected by the device used, locations, network conditions and other extraneous factors. The monthly data entitlement for this Service Plan is 5GB, after the first 5GB, the data transmission speed will be capped at 128kbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
4) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | For the value-added service: Call Filtering Service (monthly fee: $22) the default Do-Not-Disturb numbers may be updated or changed from time to time without prior notice and are provided by third parties, and we are not responsible or liable for the quality, nature, accuracy and usefulness of these numbers. Out of area calls, long distance calls, calls originating from public paid phone and Private Automatic Branch Exchange (PABX) cannot be blocked by the Service. Terms & conditions apply. For service details, please refer to here. |
7) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
8) | Unless otherwise specified, usage under the Service Plan applies to local use only. |
9) | Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
10) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
11) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
12) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package - Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 128kbps when you use up the first 5GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 4.5G full speed in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
5G Smart Evergreen Data Service Plan (“Service Plan”) Terms and Conditions | |
1) | This service plan is only applicable to The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months, and permanent exemption of $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. After the Commitment Period, the monthly fee is $98 or the prevailing rates. |
2) | You can apply for this service plan if you are aged 60 or above by showing a valid identity card (Hong Kong or Macau). |
3) | 5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. The monthly data entitlement for this Service Plan is 10GB, after the first 10GB, the data transmission speed will be capped at 1Mbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
4) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
7) | Unless otherwise specified, Service Plan included usage applies to local use only. |
8) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
9) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
10) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
11) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
12) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
13) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
14) | In case of dispute, our decision is final. |
15) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 1Mbps when you use up the first 10GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 5G speed in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |
5G Smart Evergreen Data Service Plan (with Call Filtering) (“Service Plan”) Terms and Conditions | |
1) | This service plan is only applicable to The Club Members. SUN Mobile service fees will not earn Clubpoints. You are required to subscribe to this Service Plan for a Commitment Period of 24 months, and permanent exemption of $18 per month for MTR, Tunnels, Mobile Services License and Administration Fees. After the Commitment Period, the monthly fee is $108 or the prevailing rates. |
2) | You can apply for this service plan if you are aged 60 or above by showing a valid identity card (Hong Kong or Macau). |
3) | 5G mobile service is available at designated areas with a compatible device. 3G/4G mobile service is provided if outside our 5G coverage. The monthly data entitlement for this Service Plan is 10GB, after the first 10GB, the data transmission speed will be capped at 1Mbps. Customers will be informed by a text message when their usage reaches the speed limit is put in force. The actual speed will be considerably slower and will be affected by internet conditions, server speeds, network conditions, coverage, locations, the device used, hardware, software and other factors. |
4) | An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent. |
5) | Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, and is subject to a monthly quota of 200 MMS units ("Quota"), the Thereafter Charge is $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying a roaming MMS fee which is $5 each, users are also required to pay roaming charges. Click here for details. |
6) | For the value-added service: Call Filtering Service (monthly fee: $22) the default Do-Not-Disturb numbers may be updated or changed from time to time without prior notice and are provided by third parties, and we are not responsible or liable for the quality, nature, accuracy and usefulness of these numbers. Out of area calls, long distance calls, calls originating from public paid phone and Private Automatic Branch Exchange (PABX) cannot be blocked by the Service. Terms & conditions apply. For service details, please refer to here. |
7) | Not all devices support SMS and/or other services included in the Service Plan. You should check whether your device is able to receive SMS and support any services included in the Service Plan. |
8) | Unless otherwise specified, Service Plan included usage applies to local use only. |
9) | Unless otherwise specified, Service Plan included usage will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute. |
10) | When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines. |
11) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of each bill month. |
12) | You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and local csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi. |
13) | The Mobile Service Agreement and related suppliers’ terms and conditions apply. |
14) | We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions. |
15) | In case of dispute, our decision is final. |
16) | In the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail. |
Top-up Data Package Terms & Conditions | |
Ⅰ) | The Top-up Data Package is applicable to selected Service Plan(s) only. |
Ⅱ) | The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription. |
Ⅲ) | Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month. |
Ⅳ) | The local data transmission speed will be capped at 1Mbps when you use up the first 10GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 5G speed in the next bill month or when you subscribe to another Top-up Data Package. |
Ⅴ) | We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute. |