| Item | Charge | 
                                                
                                                    | Change of registered name | $100 | 
                                                
                                                    | Change of mobile number | $100 | 
                                                
                                                    | Issue/reissue of bill/receipt by post | $30 / bill | 
                                                
                                                    | Reprint of bill/receipt | $30 / bill | 
                                                
                                                    | Application for a refund of cheque/autopay payment | $30 | 
                                                
                                                    | A printout of call records (without incoming calls’ number) | $30 / bill | 
                                                
                                                    | Replacement of SIM card (including eSIM) | $40 |