| Item | Charge |
| Change of registered name | $100 |
| Change of mobile number | $100 |
| Issue/reissue of bill/receipt by post | $30 / bill |
| Reprint of bill/receipt | $30 / bill |
| Application for a refund of cheque/autopay payment | $30 |
| A printout of call records (without incoming calls’ number) | $30 / bill |
| Replacement of SIM card | $40 |
| MNP cancellation fee for new users (1) | $100 |
