Other charges
Other charges
Other charges
Item Charge
Change of registered name $10
Change of mobile number $500
Issue/reissue of bill/receipt by post $30 / bill
Reprint of bill/receipt $30 / bill
Application for a refund of cheque/autopay payment $30
A printout of call records (without incoming calls’ number) $30 / bill
Replacement of SIM card $10
Replacement of Octopus SIM card $100
MNP cancellation fee for new users (1) $100
  • Notes
    1. New users are exempt from the MNP cancellation fee if they choose a SUN Mobile number for a service plan.
    2. We reserve the right to terminate or revise the fees above without prior notice. Please visit our website for the latest versions. In case of disputes, our decisions shall be final.