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4G Anytime+ Service Plan(“Service Plan”) Terms & Conditions
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1)
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You are required to subscribe to this Service Plan for a Commitment Period of 12 months, and pay an additional $18 per month for MTR/Tunnels/Mobile/Services License and Administration Fees. After the Commitment Period, the monthly fee is $338 or the prevailing rates, plus the $18 fee for MTR/Tunnels/Mobile/Services License and Administration Fees per month.
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2)
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An Intra-network SMS is a text SMS sent within Hong Kong to 1O1O, csl and SUN Mobile customers, and is subject to a monthly quota of 500 SMS units ("Quota"), the Thereafter Charge is $0.3 per SMS. An Inter-network SMS, charged at $0.6 each, is a text SMS sent within Hong Kong to users of other Hong Kong networks. An International SMS, charged at $2 each, is a text SMS sent within Hong Kong to users of overseas networks. Text SMSes sent from overseas networks to 1O1O, csl and SUN Mobile customers are charged at $3 each. Text SMSes sent from overseas networks to users of other Hong Kong networks are charged at $3.6 each. Text SMSes sent from overseas networks to overseas networks are charged at $4 each. Each SMS holds 160 English or 70 non-English characters, including spaces and punctuation marks. If the SMS contains both English and non-English characters, the limit of 70 characters shall apply. If your message exceeds this limitation, it will be transmitted in the form of multiple SMSes with a charge for each individual SMS sent.
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3)
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Charges thereafter for local voice service: $0.8 per minute.
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4)
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A local video call, charged at $1.5 per minute, is a video call made in Hong Kong to any other Hong Kong network. An International video call is a video call made in Hong Kong to any overseas network. For the coverage and pricing details of the latter, please check here.
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5)
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Each Local MMS, an MMS sent within Hong Kong to users of any Hong Kong networks, is charged at $2 each. Each International MMS, an MMS sent within Hong Kong to users of an overseas networks, is charged at $5 each. Each MMS contains a file not larger than 300kbytes. A Roaming MMS is an MMS sent from overseas to users of a Hong Kong networks or an overseas networks. In addition to paying an roaming MMS fee which is $5 each, users are also required to pay roaming charges.Click here for details.
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6)
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Unless otherwise specified, usage under the Service Plan applies to local use only.
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7)
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The speed for the first 7GB of local data usage is at up to 21Mbps. When monthly local data usage exceeds 7GB, local data service continues but the speed will be capped at 128kbps. Customers will be informed by a Short-Message-Services (‘SMS”) when their usage reaches 7GB, the speed limit is put in force and an option to purchase extra local data up to 21Mbps during the rest of the current bill month. The actual speed that customers experience will be considerably less than the network specifications and will be affected by device used, locations, network conditions and other factors.
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8)
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Unless otherwise specified, usage under the Service Plan will be calculated on a per minute basis. Any usage of less than one minute will be counted as one minute.
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9)
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You can use VAS for free during the Commitment Period, including call forwarding, voice mail, caller ID, call waiting, conference call and csl Wi-Fi. Your VAS will be canceled automatically when your Commitment Period ends. Click here for details on csl Wi-Fi.
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10)
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Not all devices support the services included in the Service Plan. You should check whether your device is able to support relevant services included in the Service Plan.
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11)
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When using the conference call or call waiting service, airtime will be calculated according to the total time spent on all connected lines.
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12)
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Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month.
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13)
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The Mobile Service Agreement and related suppliers’ terms and conditions apply.
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14)
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We reserve the right to cancel or amend this Service Plan, other offers and these terms and conditions without prior notice. Please visit our website or retail shops for the latest versions.
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15)
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In case of dispute, our decision is final.
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16)
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n the event of inconsistencies between the Chinese & English versions of these terms and conditions, the English version shall prevail.
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Top-up Data Package - Terms & Conditions
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Ⅰ)
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The Top-up Data Package is applicable to selected Service Plan(s) only.
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Ⅱ)
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The fee of the Top-up Data Package is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription.
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Ⅲ)
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Any unused usage cannot be carried forward to the next bill month and will be forfeited at the end of that bill month.
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Ⅳ)
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The local data transmission speed will be capped at 128kbps when you use up the first 7GB local Mobile Data usage included in your Top-up Data Package and the maximum data transmission speed will change back to 21Mbps in the next bill month or when you subscribe to another Top-up Data Package.
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Ⅴ)
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We reserve the right to terminate or change this Top-up Data Package or these terms and conditions at any time without prior notice and to make the final decision in the event of any dispute.
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#Now E Terms and Conditions
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After service subscription, the promotion code of Now E Premier League and LaLiga 2020-21 Match Season 12-month Pass will be sent to your service number by SMS, to enjoy Now E content, please download the Now E mobile application onto your mobile phone or tablet; or visit Now E website at www.nowe.com to register for a Now E account and enter your promotion code.
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Now E, the Now E Application and Service Website are provided by PCCW Media Limited (“PCCW”); and content on Now E is provided by PCCW and its licensors. The use of Now E, the Now E Application and Service Website is subject to the “Now E Terms and Conditions”, the “Now E Android TV Box Terms of Use”, the “Now E Things To Know”, the “Terms of Use of the Premier League and LaLiga matches” and the “Non-discrimination and Non-harassment Statement” (available for viewing at https://www.nowe.com/tnc/service ,https://www.nowe.com/tnc/tvbox , https://www.nowe.com/help/thingstoknow , https://www.nowe.com/tnc/plll , https://www.nowe.com/tnc/ucl-ueland https://www.nowe.com/tnc/non_discrimination_and_non_harassment_statement respectively).
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To enjoy Now E content (the “Content”), please download the Now E mobile application (the “Application”) onto your mobile phone or tablet; or visit our Now E website at www.nowe.com (the “Website”) to register for a Now E account and enter your promotion code. The Application and Website can only be used on certain models of supported devices including smart phones and tablets (iOS version 11 or above, Android version 8 or above and support of Google Mobile Services (GMS) or Huawei Mobile Services (HMS) (applicable to designated devices)), personal computers (recommended web browser: Chrome, Safari and Edge in Chromium version), designated smart TV or Android TV box with Android TV operating system installed (Android version 8.0 or above) and Now E Android TV Box. Requirements relating to supported devices are subject to change from time to time. Please refer to www.nowe.com for the latest requirements for supported devices.
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The streaming quality of video content for Now E is adaptive according to the available bandwidth. The quality depends on the quality of the signal received, the conditions of the Internet connection, the speed of the Internet and server, the conditions of the network, the coverage, the location, the equipment used, the hardware, the software, the degree of use and other factors.
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Content on Now E is for customers’ private domestic viewing within the Hong Kong Special Administration Region of the People’s Republic of China only and must not be shown or exhibited for any public or commercial purposes.
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All local mobile data usage of the service will be deducted from your monthly data entitlement or charged onto your account accordingly.
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Sun Mobile Limited is not the supplier of the Content, and makes no representation or guarantee as to its quality and accepts no liability for any matters arising from or in relation to same.
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In the event of any inconsistency between the terms and conditions and the terms and conditions set out in the Mobile service Agreement, these terms and conditions shall prevail.
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The English version of these Terms and Conditions shall prevail over the Chinese version (if any) which is provided for information purposes only.
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In the event of any disputes, the decisions of Sun Mobile Limited and PCCW shall be final.
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(If applicable) PCCW will broadcast all Premier League matches in Hong Kong for the seasons 2020/2021 and 2021/2022. In addition, PCCW will also broadcast all Premier League matches in Hong Kong for, all program content may be subject to change.
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(If applicable) In respect of the 2020/2021-2022/2023 seasons of the LaLiga, Now TV will broadcast ALL the matches that are broadcast by beIN SPORTS. Details of dates of matches, times and channels will be announced later.
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