Service charges
IDD 001 / 1718 charges
Voice Roaming charges
International SMS charges
Data Roaming Package

Service charges

Local voice thereafter charge Intra-Network: $0.06/min
(including SUN Mobile to csl. and 1O1O)
Inter-Network: $0.15/min
IDD Please refer to the IDD 001/1718 Table
Voice Roaming charge Please refer to the Voice Roaming Table
Local Caller Number Display Free of charge
Roaming Caller Number Display Free of charge
Call Forwarding $0.06/forwarded min (Intra-network)
$0.15/forwarded min (Inter-network)
Local SMS charge5 Intra-Network: Free
Inter-Network: $0.5/message
International SMS (Sent from Hong Kong) Please refer to the International SMS Table
Roaming SMS $3 + Local SMS Charge/International SMS Charge per message
Local MMS6 $2/message
International MMS (Sent from Hong Kong) $5/message
Roaming MMS Local MMS Charge/ International MMS Charge + Roaming Data Usage
Data Roaming charge Please refer to the Data Roaming Package Table
Local Wi-Fi (csl Wi-Fi)4 Free and Unlimited
Miscellaneous
SIM Card remaining balance checking Code : *116#
Subscribed service status checking Code: *116#
Voice Usage checking Code: *116*1#
Data Usage checking Code : *116*2#
Flex-Mobile SIM Card Validity 180 days from activation
Maximum Credit $5,000

IDD 001 / 1718 charges table

Notes:
1. The rates listed below are for reference only and are subject to change from time to time.

2. Local airtime charge applies by deducting voice minutes entitlement, thereafter, $0.15 per minute applies in addition to IDD charge. Both IDD and local airtime thereafter charges are calculated on a per 6 second basis.

3. Click for the tariff of IDD001 and IDD1718 rest of the countries.

Country Fixed / Mobile / Satellite / Premium
IDD 1718
Mon - Fri Sat & Sun
Alaska Fixed and Mobile $0.38 $0.38
Australia Fixed $0.76 $0.79
Mobile $1.76 $1.79
Brunei Fixed and Mobile $0.85 $0.45
Canada Fixed and Mobile $0.17 $0.20
China Fixed and Mobile $0.15 $0.15
Hawaii Fixed and Mobile $0.20 $0.20
India Fixed and Mobile $1.35 $1.38
Indonesia Fixed (Others) $0.53 $0.56
Fixed (Jakarta) $0.27 $0.30
Fixed (Surabaya) $0.27 $0.30
Fixed (Biltar/Malang) $0.50 $0.50
Mobile (Others) $0.52 $0.55
Mobile (Telkomsel) $0.38 $0.38
Japan Fixed and Mobile $0.97 $1.00
Macau Fixed and Mobile $0.79 $0.80
Malaysia Fixed and Mobile $0.23 $0.23
Nepal Fixed and Mobile $2.15 $1.65
Pakistan Fixed and Mobile $1.45 $0.95
Philippines Fixed $1.30 $1.00
Mobile (Others) $1.30 $1.00
Mobile (Globe) $1.30 $1.00
Saudi Arabia Fixed and Mobile $1.47 $1.50
Singapore Fixed and Mobile $0.32 $0.35
Southe Korea Fixed and Mobile $0.32 $0.35
Taiwan Fixed $0.25 $0.28
Mobile $0.87 $0.87
U.A.E Fixed and Mobile $2.67 $2.70
United Kingdom Fixed $1.10 $1.05
Mobile $2.35 $2.35
USA Fixed and Mobile $0.17 $0.20

Voice Roaming charges table

Notes:
  • The actual experience of roaming service will be affected depending on where you roam, the roaming operator you roam with and your handset model. Some roaming operators’ networks are only supported by designated handsets.

  • All roaming voice calls made and received will be charged on a 30-second increment basis.

  • Receiving calls: charges will commence once you pick up a call.

  • Making calls by *108*: charges will commence once you answer the call made by the system to place the call, irrespective of whether the called party is successfully connected or not.

  • The above roaming voice call charges are subject to change from time to time without prior notice.

Roaming Destinations Receiving Calls (HK$/min) Making Calls from roaming destinations to
Hong Kong
(HK$/min)
Local Numbers
(HK$/min)
Other Places
(HK$/min)
China - Guangdong
$9
$8
$6
$19
China - Shenzhen
$8
$6
$6
$19
China - Rest of China
$14
$8
$6
$19
Macau
$8
$6
$9
$19
Australia, Malaysia, Indonesia, Philippines, Singapore, Thailand, Taiwan
$9
$9
$9
$19
Belgium, Czech, Denmark, Finland, France, Germany, Iceland, Italy, Japan,
Netherland, New Zealand, Norway, Slovak Republic, Spain, Sweden, Switzerland & UK
$13
$13
$13
$19
Others
$25
$25
$25
$25

International SMS charges

Countries ISMS Charges (per message)
Brunei $1.00
China $1.00
Indonesia $0.65
Japan $1.00
Macau $1.00
Philippines $0.65
South Korea $1.00
Saudi Arabia $1.00
Singapore $1.00
Taiwan $1.00
U.A.E $1.00
USA/Canada $1.00
Rest of World $3.00

Data Roaming Package

Data Roaming package Price and entitlements Roaming destinations
8-day APAC Data Roaming package1 $238 1GB 8-day Validity Australia, China, Indonesia, Japan, Macau, Malaysia, New Zealand,
Philippines, Singapore, South Korea, Taiwan & Thailand

Terms & Conditions:
1. Entitlements of this package will start deducting upon activation. 8-day Data Roaming Mobile service will be valid for 8 days. The cut-off time is 23:59 (HK time) on the 8th day, regardless of activation time at the roaming destinations. Any unused mobile data entitlement will be forfeited after the cut-off time. Sun Mobile Limited reserves the right to amend tariffs and related charges.

2. 8-day Travel Easy Data Roaming Package can be used in designated roaming destinations, including Australia, China, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan & Thailand, via selected roaming operators only.